Business Telephony Solution

Today’s businesses are extremely dependent on communication tools they rely on internally as well as externally. Regardless of what size of company you are, what type of business you work in, where your office is located – you need an effective communication with customers and suppliers. It’s first important to have a good communication solution.On the quality of your communication depends your relationship with the customers, suppliers and leads to take care of.

Another important point is that you also need to provide your employees with the proper working communication solution. Would be good if smart remote working could be an option to consider as people sometimes prefer to have some home office time. It’s also agreed by law.

With Business Cloud telephony you get all telephony options available: answering and switching in one application which is user friendly secure and cost effective. The purpose is to make your and your employees’ life more efficient and not limited to their work location. It should not be important whether the employee is at the office, on the road or at home, as all employees should be able at any time to see the colleague’s availability status and to forward a call if required.

7 reasons to choose Lux-ICTS for Business Telephony services:

  • 1

    One unified platform
  • 2

    Dedicated project team collaborating with sales and tech teams
  • 3

    1st line support in French, German, English to make your life easier and less stressed
  • 4

    End to end solution which means if you need any other cloud or on prem services connected or requiring an integration with your business telephony, we’re glad to fully support you with it
  • 5

    Security – is one of the key focuses for us
  • 6

    Entry level training for your company
  • 7

    No big investments – start your business from the scratch and be able to enjoy your unified communications tools asap

Key elements of the solution we offer:

  • Provider independent company – feel free to choose your provider
  • As-a-service solution - choose your license type to work with
  • Cost-effective – ask us for the pricing model to feel the difference
  • Easy to use solution
  • Mobile first – use the mobile app to be flexible
  • IVR options depending on your business needs
  • Local and toll-free numbers
  • Presence status
  • Shared phone numbers
  • BYOD – bring your own device option
  • Voicemail-to-email
Contact us to hear how we can help you increase accessibility and achieve more effective communication within your company.